Who is going to work on my project?
When you hire Silver Oak, you hire a team of professionals. Every project has a Project Developer, CAD Designer, Project Manager, Project Accountant, Customer Service Representative, and top of the line craftsmen. Our craftsmen have been with us for years and are experts at their trades
Do you use subcontractors?
Yes, on occasion we use subcontractors; however, the majority of our team works full time for Silver Oak and have been with us for years. We have a staff of more than twenty full time employees that support our clients as well as a trusted group of subcontractors in different trades.
What is job site prep?
We always prep the home before we begin construction. We take job site prep very serious in order to minimize clean up after project completion.
Do I need to be at home during construction?
No, you do not need to be present during construction. We do not want to cause disruption to your daily routine. Most of our clients are at work, and in some cases out of town, during construction. Our teams have worked independently in hundreds of homes. For added security, we place a lock box at each point of entry on the job site.
Will there be someone onsite every day?
We do our best to minimize the down time on your job. Our goal is to deliver your renovated space back to you as soon as possible. However, there can be breaks in the work depending on the phase of construction. In some cases, trades finish faster than the estimated timeframe for that phase. For example, if we finish demo and plumbing/electrical on Thursday we might not begin drywall until Monday. Another example, there can be a break in work after cabinets are installed while we are waiting for countertops to be fabricated and installed. Another predetermined break in your schedule is between substantial completion and final punch work. After we finalize your punch list, it can take time to order materials and schedule the correct craftsman to complete the punch work. Planning the final steps of your job before sending a craftsman out to perform the work allows for a better final product and timely completion. At this point, we know you are ready to start using the space so please bear with us as we put the final touches on your space.
Bonus Information
Often times the last few days of work feel as long as the first couple weeks of construction. You have seen us transform your space from what it was to what it is going to be. When you see your space almost complete, it can be frustrating waiting on the last few details. Be patient! We are as excited as you are to complete the project but please know those last few details can take time.
If you have any other questions, a team member will be happy to help answer them for you. Please give us a call. We are happy to talk to you!